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How are your products preserved? How do you maintain product freshness?

Dr. Hauschka products are formulated with a preservative system, which includes: natural preservatives like propolis and essential oils, stable ingredient compositions with natural resistance to spoilage, quality control testing of raw materials and products throughout production, high tech manufacturing facilities that minimize exposure to contaminants, and packaging that supports the stability of each product. Our holistic approach to formulating and manufacturing supports our commitment never to use synthetic preservatives.

What is the difference between Cleansing Cream and Soothing Cleansing Milk?

Cleansing Cream is our deep, gentle daily cleanser suitable for all skin conditions. It is gentle enough for the driest, most sensitive skin while providing the deep, purifying daily cleansing necessary for oily/acneic skin conditions. Soothing Cleansing Milk is a gently soothing make-up remover for use in the evening before Cleansing Cream. Soothing and extra-gentle, it is suitable as a daily cleanser for extremely irritated and inflamed skin.

Why use a toner?

Toners complete the cleansing process, firming skin and closing pores. Dr. Hauschka Toners contain important plant extracts to help maintain healthy skin, and in the case of Clarifying Toner, reduce blemishing and calm inflammation. Our holistic toners with 100% natural ingredients will not dry the skin. Rather, they add moisture that can be sealed in with a Dr. Hauschka daytime moisturizer.

Why do you recommend Clarifying Day Oil for oily skin?

Though it might seem counterintuitive to apply oil to an oily complexion, it’s actually the effective solution. The skin knows whether it is sufficiently protected, producing more of its own oil when skin is dry and less when it’s balanced. Harsh, drying cleansers and oil-free acne treatments can rob the skin of protective oils and trigger the sebaceous glands to produce even more oil. Dr. Hauschka’s Clarifying Day Oil provides a light, clean layer of pure plant oils and botanical extracts that calm the skin’s oil production while helping to heal and soothe blemishes and irritation.

What is the difference between Neem Hair Oil and Neem Hair Lotion?

Neem Hair Lotion is a daily treatment that helps to condition and normalize the scalp, encouraging healthy hair follicles. It can be applied daily to clean, dry hair. Neem Hair Oil is a deeply conditioning oil treatment that strengthens dry, brittle or damaged hair. It is applied before shampooing once or twice a month.

Can body oils be used as moisturizers?

Dr. Hauschka Body Oils can be used to seal in moisture after a bath or shower, but will not supply water to the skin as a body moisturizer would.

Are your eye care products ophthalmologically tested?

All products for use around or near the eye undergo ophthalmologic testing. All products are also dermatologic tested.

Why do the Toners sometimes get sediment in them? Is it ok to use?

Toners are composed of extracts of nurturing plants. The sediment forms when plant residues settle to the bottom of the bottle, much like the sediment in a fine wine. It is natural and completely harmless.

Why don't your products have UVA protection? Are any on the way?

Dr. Hauschka Skin Care products are manufactured in Germany and European Union restrictions require levels of UVA protection that are impossible to achieve with the available EU-approved natural mineral sun filters. In order to meet these requirements and achieve the needed SPF ratings, we would be forced to formulate using synthetic filters—something we are not willing to do.